Is your hotel ready to join the world’s most guest-friendly hotels?

Find out if your hotel meets the criteria for the prestigious IGC Hotel Award. Our advanced AI software analyzes guest satisfaction across multiple platforms — giving you clear insights into how well your hotel performs in the eyes of your guests. All results remain completely confidential and are for your information only — they will not be published or shared externally

Increase
bookings

Global
Promotion

Exclusivity and Recognition

Uncover Your Hotel's Guest Satisfaction Score

Search for your hotel in the search field and click Submit. Our innovative AI software analyzes guest satisfaction based on a semantic analysis of all published reviews. If your hotel achieves over 80% guest satisfaction, you meet the criteria to be certified as one of the most guest-friendly hotels in your region — and you will be in the running to be awarded as the most guest-friendly hotel in your region

"The IGC Hotel Award increases our direct bookings and our visibility in the region"

Gonzalo Sanchez
Guest Service Manager
Meliá Hotels

The Symbol of Excellence in Hospitality

The IGC Hotel Award is more than just a recognition – it’s one of the most effective marketing tools for hotels. In a market where many hotels offer similar amenities, the award allows you to stand out through proven guest satisfaction and exceptional service.

Earning the IGC Award gives your hotel a clear Unique Selling Proposition (USP), setting you apart from other hotels in the region. Guests are no longer just comparing facilities – they seek authentic experiences and trust. The award serves as a visible mark of excellence, increasing guest confidence and driving more direct bookings.

Certified hotels report up to 30% more direct bookings because guests prefer hotels with verified service quality. The IGC Award positions your hotel as a leader in guest satisfaction, making it the preferred choice for travelers seeking more than just a place to stay – they’re seeking an outstanding experience.

How does the qualification process work?

Our AI software analyzes guest reviews from multiple platforms and calculates an overall guest satisfaction score. If your score exceeds 80%, you qualify for certification.

How long does the process take?
It takes just 2 minutes to find out if your hotel qualifies!

Is there any cost involved?
The qualification process is completely free. You only pay if you choose to proceed with certification.