History
The IGC Hotel Award Story
A prestigious accolade reimagined with AI
Founded in Austria in 2004, the International Guest Certified Hotel Award began a new era in hospitality excellence, with its first awards presented in 2005. From the start, guest feedback has been the driving force behind this prestigious recognition.
Originally based on science-backed questionnaires, the IGC Guest Satisfaction Score © provided valuable insights into the guest experience. Today, with cutting-edge AI technology, we take this further—analysing thousands of organic guest reviews to unlock deeper, more accurate insights into what guests truly feel about your hotel. This evolution ensures the IGC Award continues to set the highest standard in hospitality, driven by real guest voices.
Pontresina CH
Bad Pyrmont DE
Usedom DE
South Tyrol IT
Leipzig DE
St. Moritz CH
St. Moritz, Engadin CH
Dorf, South Tyrol IT
Otranto, Apulia IT
Lecce IT
Riezlern, Kleinwalsertal DE
St. Anton am Arlberg AT
Allgäu DE
Naturns, South Tyrol IT
St. Moritz CH